We ship thoughtfully, securely, and with care — because the right pieces deserve to arrive in one beautiful piece.
Below you’ll find everything you need to know about where we ship, how long it takes, and how to track your order once it’s on its way.
Where We Ship
We currently ship to the following regions:
New Zealand
- Free shipping (eligible items)
- Standard shipping
- Bulky or oversized items
Australia
- Standard shipping
- Bulky, oversized, or fragile items
United States
- Standard shipping
- Bulky, oversized, or fragile items
Canada
- Standard shipping
- Bulky, oversized, or fragile items
At this time, we do not offer shipping to regions outside those listed above.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Your delivery address
- The size, weight, and nature of the item
- Whether the item is classified as bulky, oversized, or fragile
Any applicable shipping fees will always be shown clearly before you complete your purchase — no surprises.
Processing Times
Orders are typically processed within 1–3 business days.
Please note:
- Processing time is separate from shipping time.
- During launches, promotions, or peak periods, processing may take slightly longer.
Once your order has been dispatched, you’ll receive a confirmation email with tracking details.
Delivery Timeframes (Estimates)
Delivery times vary depending on your location and the shipping method selected:
- New Zealand: typically 2–5 business days after dispatch
- Australia: typically 5–10 business days after dispatch
- USA & Canada: typically 7–14 business days after dispatch
These timeframes are estimates and may vary due to customs processing, courier delays, or seasonal demand.
Bulky, Oversized & Fragile Items
Some Lifted+ pieces require extra care due to their size, weight, or material.
For these items:
- Specialised shipping methods are used
- Delivery times may be longer
- Shipping costs reflect handling and protection requirements
Any product that falls into this category will be clearly identified at checkout.
Tracking Your Order
Once your order has shipped, you’ll receive an email with tracking information.
You can use this link to:
- Monitor delivery progress
- See estimated arrival dates
- Check courier updates
If tracking doesn’t update immediately, don’t worry — it can take up to 24 hours for courier systems to refresh.
Missed Deliveries & Address Accuracy
Please double-check your delivery details at checkout.
Lifted+ is not responsible for delays or delivery issues caused by:
- Incorrect or incomplete addresses
- Missed delivery attempts
- Redirection requests made after dispatch
If you notice an error in your address, contact us as soon as possible — we’ll help where we can before dispatch.
Need Help?
If you have questions about shipping, delivery, or tracking, we’re happy to help.
Use the chat icon or contact us via our support page, and we’ll take it from there.